DrivenByFaith3D

1. Information We Collect

We collect information you provide directly, including:

Name and email address when you create an account
Shipping address when provided
Order descriptions, files, and messages
Payment information (processed securely by Stripe: we do not store card details)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders
Send order status and shipping notifications
Improve our services

3. Information Sharing

We do not sell your personal information. We share your information only with:

Stripe: for payment processing
Shippo: for shipping label generation and tracking
Brevo: for transactional email delivery

These services are bound by their own privacy policies and are used solely to provide our service to you.

4. Data Retention

We retain your account and order data for as long as your account is active. You may request deletion of your account and associated data by contacting us through your order thread.

5. Security

We use industry-standard security practices including encrypted connections (HTTPS) and hashed passwords. We never store your payment card information.

6. Cookies

We use session cookies solely for authentication purposes. We do not use tracking or advertising cookies.

7. Contact

For any privacy-related questions or requests, please reach out through the messaging system on your order.